❌ Cancellation Policy

At Happifount Kitchenware, we process and dispatch orders quickly to ensure timely delivery. Therefore, cancellation requests must follow the guidelines below.

Please read carefully before placing your order.

🛒 Prepaid Orders (Online Payment)

If you have placed a prepaid order, cancellation must be requested:

✔ Within 24 hours of placing the order

✔ Before the order is dispatched

Once the product has been shipped, cancellation will not be possible.

If cancellation is approved within the allowed time:

1. The paid amount will be refunded to the original payment method.
2. Refund processing time may vary depending on the payment provider.

🚚 Cash on Delivery (COD) Orders

For COD orders, cancellation must be requested:

✔ Before shipment is initiated

✔ Preferably within 12 hours of order confirmation

Once the order is dispatched, cancellation will not be accepted.

Repeated cancellation of COD orders may lead to restriction of COD services for future purchases.

📦 After Dispatch

Once the product has been shipped:

1. Orders cannot be cancelled.
2. Shipping charges (if applicable) will not be refundable.
3. Customers must accept the parcel unless it is physically damaged.

Please refer to our Refund & Return Policy for damage-related claims.

⏳ Order Processing Timeline

Orders are usually processed within 1–2 business days.

During peak seasons, processing time may slightly vary.

We recommend customers double-check product selection, size, and delivery details before confirming the order.

💬 Need Help?

If you need to request cancellation, please contact us immediately with:

1. Order Number
2. Full Name
3. Contact Details

Our team will assist you as quickly as possible.

💚 Happifount Kitchenware – We Bring Smile to Every Kitchen.